Eppendorf qPCR Service Offers

Description

Value of Service
From warrantyplus Protection that provides a LED light source for life and a 2-year system warranty, to service plans for every lab need, our goal is to help you achieve reproducible results over an extended period of time. Reliable quantification is critical in qPCR and Eppendorf Service will keep your instrument in peak performance.

Preventive Maintenance (PM)
The Preventive Maintenance is carefully designed to keep the Mastercycler ep realplex in the best condition. The services include the following?cleaning of the instrument's surface and block, a functional test of the thermoblock with a temperature validation, as well as a full system check with background calibration. Included in Performance Plans: Preventive Maintenance, Certification and Certification Plus.

Certification
A dedicated color calibration protocol is carried out by the service specialist. Based on this recalibration procedure the last issued certificate is updated. Included in Performance Plans: Certification and Certification Plus.

Validation Assay
The validation assay is based on a qPCR run with specifically designed primers and DNA templates to cover all major performance aspects such as dynamic range and reproducibility. Based on this validation protocol the last issued certificate is updated. Included in Performance Plan: Certification Plus only.

Features

Long-term benefits of performance plans:

• Confidence in results
• GLP compliance
• Assurance of performance over extended lifetime

  Features of Eppendorf Performance Plans:

• Complete satisfaction and quality delivered by Eppendorf experts
• Complete programs?easy to understand, easy to budget, no surprises
• Complete documentation management?everything you need to be in compliance